Frank Shaw is leaving Microsoft after 17 years as chief communications officer, saying it is "time for me to move on and try new things"

Microsoft's long-serving chief communications officer is leaving, signaling a potential shift in how the company manages its public narrative.

Frank Shaw, Microsoft's Chief Communications Officer for 17 years, is departing the company at the end of the year. Shaw, who has been with Microsoft for nearly 29 years in various roles, announced his departure internally, stating it's "time for me to move on and try new things." He has been instrumental in shaping Microsoft's public image through significant product launches, CEO transitions, and major acquisitions, including LinkedIn and Activision Blizzard. Shaw is highly regarded in the PR industry, recently ranked as the most powerful person in PR by PRWeek. His departure comes after a long tenure where he was known for his direct communication style and fierce defense of the company. Microsoft has not yet named a replacement for Shaw, who will remain with the company until December.

Shaw's departure after nearly three decades at Microsoft marks the end of an era for the company's external and internal messaging strategy. His tenure spanned critical periods, from the company's pivot to cloud computing to its largest-ever acquisitions, demonstrating a consistent ability to navigate complex corporate narratives. The announcement that a replacement has not yet been named suggests a period of transition and potential re-evaluation of Microsoft's communication leadership and approach.

The public relations industry, and specifically tech PR, will be watching closely to see who succeeds Shaw and what strategic direction they implement. His influence has been felt across major industry events and corporate communications, and his absence will leave a significant void. The nature of his 'other things' remains undisclosed, adding an element of anticipation for his next professional chapter, which could involve a new strategic challenge within the tech landscape.