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How Microsoft’s New Office Chief Fixed Copilot and Won Over Nadella

First reported by The Information ·

The signal ●○○○ Brief pending · reported by The Information, Neowin and TechRadar
What happened

In the summer of 2025, Microsoft was fielding customer complaints that its AI assistant, Copilot, was buggy and not good enough at automating work in Excel or PowerPoint.

Source description shown. AI brief pending.