ServiceNow and Nvidia launch Arc, a personal, long-running enterprise AI agent for productivity tasks across email and Teams, for RTX Spark and Nvidia OpenShell

If you use an AI agent for work, the default choice now offers integrated hardware and runtime security enforcement.

ServiceNow and Nvidia have launched Arc, a new AI agent designed for enterprise productivity tasks. Originally announced in May, Arc is now generally available on Mac, with Windows support pending. This agent is built to run on Nvidia's RTX Spark devices and integrates with productivity tools like email and Microsoft Teams. Arc aims to automate everyday work by learning and improving over time, proactively surfacing action items. A key focus of Arc is its multi-layered security infrastructure, which includes ServiceNow's Super Intelligence Control Tower and Nvidia OpenShell. This framework is designed to enforce company policies at runtime and hardware levels, restricting agent access and behavior to mitigate security risks and prevent breaches.

The partnership between ServiceNow and Nvidia addresses a critical enterprise concern: AI agent security. By layering enforcement across software, runtime, and hardware, Arc aims to provide a more robust defense against breaches and unsanctioned actions. This move signals a potential industry trend toward deeper integration of security protocols directly into AI agent design, moving beyond traditional software-level checks.

Arc's availability on enterprise-grade hardware like RTX Spark devices, coupled with its focus on local data processing and controlled access to frontier models, suggests a push for more efficient and secure AI deployments. The agent's ability to learn and manage tasks across applications like email and Teams while maintaining enterprise control could redefine how employees interact with AI tools daily.